COMPLAINTS
If parents have a concern about their child's schooling, they should raise it with the class teacher or Headteacher. However, there is a special procedure for dealing with complaints about the school curriculum including religious education and collective worship. If you have a concern or query you should contact the school so that the matter can be discussed with the Headteacher. It is expected that the majority of questions and anxieties can be dealt with in this way. However, if concerns cannot be resolved, then a formal procedure involving the Governors can be followed. A copy of the school Complaints policy can be obtained from the school.
CHILD PROTECTION
The school is obliged by law to investigate any incident which could indicate the need for child protection procedures to be implemented and to share any concerns with the appropriate authority.
Parents should be aware that the school will take any reasonable action to ensure the safety of its pupils. In cases where the school has reason to be concerned that a child may be subject to ill treatment, neglect or other forms of abuse, staff have no alternative but to follow City Child Protection Procedures and inform Social Services of their concern.
DATA PROTECTION ACT
Basic Information about pupils is held on computer to assist with the efficient organisation of the school and the individual’s educational needs. Security measures are taken to ensure that the information is kept confidential and is only available to authorised staff. It may be used for statistical purposes but this will not enable any individual to be identified. The school and the City Council have registered with the Data Protection Registrar details of persons to whom they may wish to disclose information. By law, under the provisions of the Data Protection Act 1984, information may only be disclosed to other persons in accordance with this registration. Your school is registered to disclose personal information to:
Family, Relatives, Guardians Trustees.
Past, Current or Prospective Employers.
Legal Representatives.
Doctors, Dentists, other Health Advisors.
Department for Education and Environment.
Department for Social Security.
Local Authority Education and Social Services.
It is the policy of the Governors and Derby City Council that such information is confidential and that, even where a need to disclose information has been registered, it will only be divulged in exceptional circumstances and will be kept to the minimum necessary to achieve the purpose. This policy is, of course, subject to any law, which imposes a duty of disclosure on the Governors or Derby City Council.
Pupils may also use computers in the classroom or ICT suite as part of their education but they do not have access to the personal information records. If you are concerned about any aspect of personal information held on computer please contact the Headteacher in the first instance or write to the Data Protection Liaison Officer, Derby City Council.
Visitors to the School
All the staff of this school are dedicated to improve the education and well-being of the children who come here. They do not deserve, and will not tolerate, abuse from parents and visitors. Verbal or physical abuse or threats are unacceptable on these premises. Anyone issuing threats or abuse will be asked to leave the premises immediately. Further action may result in the person being banned from the premises or the involvement of the police under the Public Order Act (1986).
